For players aged 21 and above

fb77 fun Responsible Gaming Guide

Entertainment is enjoyable when it stays in control. fb77 fun believes every player has the right to choose their own limits — and we are always here to help them stick to those limits.

Online betting and casino games are a form of entertainment — not a source of income. At fb77 fun, we always want our users to play with a clear head and within a set budget. Every deposit and every bet should be a conscious decision — not driven by pressure or impulse.

This platform is for players aged 21 and above only. To learn more about the age verification process, account security, and personal data protection, please read our Privacy Policy, which clearly explains our full data management practices.

Remember: Winning and losing are both a normal part of gambling. Never think that placing a bigger bet is the way to recover lost money — it only makes the problem worse.

Ask yourself before you play

The first step in responsible gaming is asking yourself honest questions. Are you playing for entertainment, or to solve a financial problem? If you lost the money you have right now, would it affect your family's daily expenses? If the answer is yes, stop now.

Set limits and stick to them

fb77 fun lets you set your own deposit limits, session times, and spending limits. Once a limit is set, changing it requires a waiting period — so you do not make impulsive decisions in the heat of the moment. Read our Terms and Conditions to understand fully how these tools work and how your account is managed.

Self-exclusion — keep yourself protected

If you feel your play is getting out of control, activate a temporary or long-term self-exclusion. This can be done directly from your account or by requesting it through our 24/7 live chat support. During self-exclusion, you will not be able to log in to your account and no promotional messages will be sent to you.

  • Go to Account Settings and open the "Responsible Gaming" section.
  • Choose the type of limit you want — daily, weekly, or monthly.
  • Enter the amount or time and confirm.
  • For a temporary break or full self-exclusion, let us know on live chat.
  • Once the decision takes effect, you will receive a confirmation message.

The role of family and loved ones

Sometimes the people closest to someone are the first to notice that their gaming habits are becoming a concern. If you are worried about someone, talk to them openly — without anger or accusation, but with empathy. Seeking help from a professional counsellor is also a brave and wise step.

Visit our FAQ section for answers to common questions — it has detailed information on deposits, withdrawals, account verification, and responsible gaming tools.

Control your own play

The self-limit tools at fb77 fun help keep your gaming within the bounds of entertainment.

Deposit Limit

Set the maximum amount you can deposit daily, weekly, or monthly. Lowering the limit takes effect immediately; raising it requires a waiting period.

Deposit Control

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, the system will automatically notify you.

Time Management

Temporary Break

Suspend your account for 24 hours to 30 days. During this time, both login and deposits will be paused.

Temporary Break

Self-Exclusion

If you feel there is a long-term problem, apply to close your account permanently or for an extended period. Let us know on live chat and we will act quickly.

Exclusion

Loss Limit

Set the maximum amount you are willing to lose within a given period. Once the limit is reached, the system will not allow further bets.

Loss Limit

24/7 Support

At any time, if you feel you need help, contact us on live chat or by email. Support is available in both Bengali and English.

Support

Warning signs of a problem

If any of the following signs appear, stop playing immediately and seek support.

  • You keep raising your bets to try to win back losses — thinking "just one more and I'll win."
  • You are prioritising play over eating, sleeping, or spending time with family.
  • You are playing in secret or lying about it, and hiding financial losses from your family.
  • You are taking on debt or using money set aside for essential expenses to make deposits.
  • You feel restless, irritable, or anxious when you cannot play.
  • You are frequently failing at work, study, or professional responsibilities because of gaming.
  • You have tried to stop many times but cannot — it feels like your willpower is not enough.

Where to find help

You do not have to face this alone — seeking professional help is a sign of strength.

fb77 fun Live Chat

Our support team is available seven days a week, twenty-four hours a day. Request self-exclusion or any limit directly on live chat — you can speak in Bengali.

Live Chat

Email Support

For detailed or private concerns, write to us by email. Our team replies promptly in both Bengali and English. Email address: [email protected]

Email

Family and Friends

Open up to a trusted family member or friend. Social support plays a very effective role alongside professional treatment.

Family Support

Mental Health Counselling

Mental health specialists and addiction counsellors are now much easier to find in Bangladesh. Contact the psychiatry department of a local hospital or reach out to a private therapist.

Professional Counselling

Support Groups

Community support groups give you the chance to talk with others who have faced the same issues. These groups are active both online and offline.

Support Groups

Protection of minors

fb77 fun strictly follows a 21+ policy. Age is verified when an account is opened, and if it is ever found that a minor is using an account, that account is suspended immediately.

If there are children or teenagers in your home, keep password protection enabled on your devices. Use parental control software on computers and smartphones, and never share your login details.

Important: Gambling should be done for entertainment. If you feel that gaming is harming your financial, family, or mental wellbeing, that is a sign it is time to seek professional help.

Tips for healthy gaming

  • Set a budget before you play and do not exceed it under any circumstances.
  • Never bet while under the influence of alcohol or drugs — your ability to make decisions is reduced.
  • Avoid playing when you are tired, emotionally distressed, or stressed.
  • Gaming is a way to spend time — treating it as a source of income increases risk.
  • Take regular breaks — playing for hours on end without stopping is not healthy.
  • Even during a winning streak, do not forget to stop — a good run is also a good time to take a break.
  • Do not neglect other hobbies, family, and friends.

Responsible Gaming FAQ

Answers to frequently asked questions about responsible gaming.

Log in to your account and open the "Responsible Gaming" section in the Settings menu. From there you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. Raising a limit requires a waiting period to ensure the decision is considered.

Self-exclusion applies to new bets and deposits. For withdrawing any available balance in your account, please contact our 24/7 live chat support or reach us by email — we will walk you through the correct process.

Start by checking the warning signs listed on this page. If more than one applies to you, pause your play and speak with us on live chat. Feel free to reach out — our team is ready to help without judgement.

Start by talking to them with empathy. If they agree, they can contact our live chat themselves to request self-exclusion. Seeking help from a professional mental health counsellor is often the most effective step.

A temporary break suspends your account for a set period — usually 24 hours to 30 days. Self-exclusion is longer-term — from several months to permanent. During self-exclusion, promotional messages are also stopped, and reversing it requires a longer process.

Along with financial limits, time limits matter too. Playing night after night without sleep is harmful in the long run. Make sure you leave enough time for family, friends, hobbies, and exercise outside of gaming. Keeping a clear head leads to better decisions when you play.

Learn More

About Us

Learn about how fb77 fun works, our goals, and our commitments.

Terms and Conditions

Read the full rules on account management, betting, and payments.

Privacy Policy

See in detail how your personal information is kept secure.

General Q&A

All questions about deposits, withdrawals, and accounts answered in one place.